Glenesk Homes is committed to delivering a service and product which consistently satisfies the requirements of our customers, complying with relevant regulatory and statutory requirements. We have therefore established, and shall maintain, a quality management system which satisfies the requirements of ISO9001 to ensure we continually deliver to the quality levels expected by all our stakeholders.
We will always:
respect everyone we work with, the communities in which we develop and the future we contribute to building
strive for excellence and continuous improvement in every endeavour
hold ourselves to a high standard of personal conduct
seek to add value for our customers wherever possible and always deliver our promises
only work with customers/suppliers who share our business and ethical standards
act fairly, transparently and ethically when appointing suppliers and partners
meet our obligations and work together to resolve any issues early on
communicate honestly and transparently at all times
seek to develop strong and lasting relationships
We will never:
forget that satisfying our stakeholders is critical to the success of our business
ignore concerns raised by our stakeholders regarding the quality of our work
act unprofessionally when interacting with our stakeholders
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